When you use Talabat, your trust is our most valuable asset. This Privacy Policy outlines what data we collect, why we collect it, and how we keep it safe.
Talabat.wine is a trusted online betting platform in Bangladesh. We believe your personal data belongs to you — we are simply responsible for keeping it safe. This Privacy Policy ("Policy") explains how Talabat collects, stores, processes, and protects your information.
This policy applies to the Talabat website, mobile application, and all other digital services — wherever you interact with us. By registering or using our services, you agree to this Privacy Policy.
We comply with international data protection law (GDPR) and applicable local regulations. Protecting your privacy is not just a legal obligation for us — it is an ethical responsibility.
Important: This Privacy Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised and a notification will be sent to your registered email.
Talabat collects two types of information — what you provide directly, and what is gathered automatically as you use our services. We only collect information that is necessary to deliver our services properly.
| Data type | What data | When it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Email address, mobile number | At the time of registration |
| Financial Information | Mobile banking number, transaction history | During deposits & withdrawals |
| Usage Data | Betting history, login times, device information | During Platform Use |
| Technical Information | IP address, browser type, cookie data | Automatically on every visit |
We never store your full payment card number or bank password. Payment details are processed directly through a secure payment gateway.
Talabat uses your data only for specific, legitimate, and clearly defined purposes. No information is used unnecessarily. The primary purposes are outlined below:
Our commitments: Talabat never sells or rents your data to third-party advertisers. Your information stays within Talabat's services only.
Talabat uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your browser or device that help improve your browsing experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Please note: Downloading the Talabat app will be subject to app-specific permissions. For details, see our On the App page will receive.
Talabat never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances:
Every third-party service provider is required to uphold the same standard of privacy policy as Talabat. We do not share your information with any untrustworthy or unverified parties.
As a Talabat account holder, you have the following rights over your personal data. To exercise any of these rights, contact us at support@talabat.wine.
Request process: Data requests are typically processed within 30 business days. For complex cases, this may extend up to 90 days, and you will be notified in advance.
Talabat does not retain your data longer than necessary. A specific retention period is defined for each type of information:
Once the retention period expires, data is automatically deleted through secure methods or anonymized in a way that makes identification no longer possible.
Talabat uses industry-leading technology and practices to protect your data. Our security infrastructure operates across multiple layers, so that if one layer is compromised, the others continue to keep your information safe.
Your responsibilities: Never share your password or OTP code with anyone. Talabat will never ask for your password over the phone or by email. If you receive any suspicious communication, please immediately support@talabat.wineto report it.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team. We take every inquiry seriously.
An initial response will be provided within 7 business days of receiving your complaint. Complex cases may take up to 30 days to fully resolve.
Our Data Protection Officer (DPO): For privacy-related complaints, please write directly to our DPO: dpo@talabat.wine — All communications are handled with the strictest confidentiality.
The commitments we uphold to protect your privacy — every day, with every transaction.
Talabat never sells or rents your personal data to third parties. Your information is used solely to serve you.
We use 256-bit AES encryption — the same technology trusted by international banks. Your data is fully protected.
We comply with the European Union's stringent data protection law (GDPR), recognized as one of the world's most robust privacy frameworks.
We only collect information that is necessary to provide our services. No unnecessary data is collected.
You have full rights to view, correct, delete, or download your data at any time. Submit a request whenever you need.
Independent third-party security experts regularly audit our systems. Transparency is at the core of what we do.
Bet with confidence knowing your data is fully secure. Register for free today and claim your welcome bonus.